May 1, 2023

Written 

Top 6 Managed Detection and Response (MDR) Providers

In today’s dynamic business landscape, cyber threats continue to evolve at an alarming rate. According to Cybersecurity Ventures, worldwide cybercrime costs are estimated to hit $10.5 trillion annually by 2025, emphasizing the critical need for enhanced cybersecurity measures.

The global managed detection and response (MDR) market size was valued at USD 1.56 billion in 2023 and is projected to grow to USD 8.59 billion by 2032, exhibiting a CAGR of 20.8% during the forecast period (2024-2032).

As organizations grapple with increasingly sophisticated threats, many are turning to MDR services for comprehensive security solutions. With the market on a trajectory of rapid expansion, it’s essential to explore the leading MDR providers and their offerings, ensuring your organization stays ahead of emerging threats and safeguarded against cyber risks.

We’ve created a short list of top MDR providers worth your attention.

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The List of 6 Best MDR Providers

1. UnderDefense MDR

UnderDefense is the award-winning cybersecurity team and top-rated company on Gartner and Clutch. Its holistic MDR solutions combine managed threat hunting and incident response experts with state-of-the-art technologies to predict, prevent, detect, and respond to the most advanced cyberattacks.

The company offers different service delivery models that meet you where you are and scale easily as your business needs grow. You can choose a suitable package and pay only for those services you need today. Such an approach makes the UnderDefense MDR platform the most cost-effective solution for full visibility and complete breach protection.

The main features:

  • 24/7 Continuous Protection: Safeguard your business around the clock across all environments, including clouds, networks, endpoints, apps, SaaS, and critical data.
  • UnderDefense MAXI Platform: Utilize our advanced MAXI platform to resolve incidents faster through automation, ensuring minimal disruption to your business operations.
  • Full Security Posture Visibility: Gain comprehensive insight into your security posture with direct access to our Security Operations Center (SOC), allowing for real-time monitoring and response.
  • On-Demand Hunts: Conduct on-demand threat hunts to proactively identify and mitigate potential security threats before they escalate.
  • Dynamic Reporting on Vulnerabilities: Receive detailed reports on vulnerabilities and security incidents, enabling informed decision-making and proactive risk management.
  • Seamless Integration: Integrate our managed MDR services seamlessly into your existing infrastructure, leveraging the tools you already have for enhanced efficiency and cost-effectiveness.
  • Flexible Cooperation Models: Tailor our MDR services to meet your specific needs, whether you require an extension to your existing SOC, a turnkey solution, co-managed SIEM service, or assistance in building a SOC from scratch.
  • Cutting-Edge In-House Developments: Benefit from our innovative solutions, including custom apps for Splunk Audit logs, unique SIEM correlation rules, and best practices for strengthening GSuite and AD/AzureAD platforms.
  • Expert-Driven Threat Hunting and Mitigation: Rely on our experienced threat hunters to proactively detect and mitigate security threats, providing personalized guidance on preventing future incidents.

2. Arctic Wolf

Arctic Wolf’s managed detection and response tools offer 24/7 threat monitoring of endpoints, networks, and cloud environments. They empower companies to detect and contain advanced cyberattacks and prevent future attacks with workflow customization and exhaustive threat analysis.

The main features:

  • White-glove deployment engagement to minimize confusion, complexity, and time
  • Around-the-clock security coverage of major cloud platforms by a dedicated team
  • Combination of security industry experience and unique understanding of cloud strategies to guide clients’ ongoing cloud security posture improvement

3. Alert Logic / Fortra

Alert Logic offers white-glove managed detection and response solutions for SaaS, public cloud, on-premises, and hybrid environments. It was named the leader by IDC and G2 (MDR for enterprises). In March 2022, Fortra acquired Alert Logic to augment the existing cybersecurity resources and enrich its industry portfolio.

The main features:

  • Threat intelligence that combines human smarts with industry data, continuous threat research, and machine learning
  • Real-time reporting on compliance status, vulnerabilities, risks, remediation activities, and configuration exposures
  • Platform scalability to protect the entire attack surface and ensure visibility and security analytics for networks, applications, and endpoints in cloud, hybrid, and on-premises environments

4. Expel

Expel’s MDR security solutions cover SaaS, Kubernetes, cloud, and on-premises environments with around-the-clock detection and response. The company leverages a software-driven approach to eliminate the noise, allowing clients to dedicate time to what matters most.

The main features:

  • Integration with existing tech without agents, SIEM, or new hardware
  • Automation of alerts and logs, as well as auto-remediation or full resilience recommendations
  • Investigation of suspicious activities by the SOC and further provision of answers to the alerts
  • Real-time alerts and comprehensive reports to prevent risks and gain full visibility into the investigation process

5. Red Canary

Red Canary offers 24/7 MDR security systems for identities, endpoints, network, cloud, and SaaS. They integrate with many modern security products to make it easier for companies to gain the best value and ROI from their current security investments.

The main features:

  • Threat monitoring, detection, and investigation 24/7 applying advanced analytics to telemetry
  • Automation and orchestration of playbooks to respond to threats, start remediation, and inform the right people
  • Executive reporting to ensure complete transparency and let leaders track ROI and MTTR

6. Proficio

Proficio’s MDR services leverage AI-based threat hunting, threat intelligence, and cutting-edge technologies to detect attacks effectively and promptly. The company was the first to offer response automation products, and today they propose a holistic set of Security Orchestration Automation and Response (SOAR) solutions

The main features:

  • 24/7 security monitoring and alerting
  • Integrated threat intelligence and AI-based threat hunting
  • Managed endpoint detection and response
  • Risk-based vulnerability management
  • Automated and semi-automated containment
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The Best Managed Detection and Response Vendors: Feature Comparison Table

Features

UnderDefense

Arctic Wolf

Alert Logic
/ Fortra

Expel

Red Canary

Proficio

Technology

Top notch SIEM, MDR,EDR, SOARs

Own technology, proprietary

Own technology, proprietary

General toolset

General toolset

General toolset

Customer Portal

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24/7 availability

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Concierge service (SOC analysts directly available)

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Custom IR plan and playbook built with the client's IT

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Threat intelligence

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Support of your existing security investments

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Compliance visibility and implementation capabilities (SOC2, ISO, HIPAA)

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Vulnerability scanning

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Fine-tuning of your security tools to get maximum value for money

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Incident response, threat mitigation and containment on your behalf

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SOARs of your choice (Phantom, Siemplify, Demisto)

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Malware analysts

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Alerting via Slack or Email

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Dark Web monitoring/Leaked accounts monitoring

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The Role of MDR Solutions in Tomorrow’s Business Protection

We’ve recently discussed what MDR is and how it differs from EDR and XDR products. Meanwhile, the long list of advantages makes the current popularity of MDR security solutions easily explainable. In the Market Guide for Managed Detection and Response Services, Gartner states that by 2025, 60% of companies will actively employ remote threat disruption and containment capabilities offered by MDR providers, compared to 30% today. So, what problems do companies solve with this type of service?

Top 3 challenges managed detection and response solutions solve

1. Lack of human resources

Despite the growing workforce, the cybersecurity industry still faces a significant shortfall of approximately 4 million professionals. The hiring slowdown and budget cutbacks due to economic pressures have made it challenging for companies to fill security roles.

The good news is that the number of people in cybersecurity jobs has reached its highest number ever: 5.5 million, according to the 2023 ISC2 Global Workforce Study. However, the same study reported that there is still a serious shortfall. To best address the challenges posed by the threat landscape, the workforce needs to grow at a rate of 12.6 percent a year. Unfortunately, in the 2023 study, it only grew by 8.7 percent.

More troubling than the shortfall of approximately 4 million cybersecurity professionals is the slowdown in hiring and the rise of cutbacks. In this context, the demand for managed detection and response (MDR) providers continues to rise as organizations seek solutions to bridge the talent gap and enhance their cybersecurity posture.

2. Alert fatigue

Overwhelmed security teams are the second biggest problem of modern organizations. Reviewing, sorting, and managing a great many alerts coming from all those security technologies require more expertise and resources than companies typically own. Meanwhile, the number of alerts keeps growing along with digital estates and the number of endpoints.

Security teams are forced to deal with the same situation daily, which results in demoralization, burnout, and high attrition rates.

3. Limited budget

Considering today’s cybersecurity landscape, every organization should monitor its environment around the clock. But let’s admit that building an internal security operations center (SOC) is time-consuming and costly. In its 2022 State of Cybersecurity Report, CompTIA revealed that 40% of companies lack a cybersecurity budget. Though it’s a common problem in most IT areas, in the cybersecurity field, the situation is worse. Calculating the return on investment is challenging, and positive outcomes are not well-defined.

Finally, even if a company decides to build an in-house SOC, it should be ready to spend months or even years building a comprehensive and effective detection and response strategy. And during all this time, the organization will remain vulnerable.

Managed detection and response (MDR) tools and services are designed to solve these and other challenges related to compliance regulations, emerging technologies, and more. So, when you decide to join the ranks of forward-thinking leaders and benefit from MDR solutions, you will easily find dozens of MDR vendors, MDR companies, and MDR service providers online. However, this is a double-edged sword since selecting and hiring the best one may be anything but easy.

How to Choose the Best MDR Provider

Managed detection and response solutions come with a wide range of services, and you may not need them all. So, start with analyzing your existing capabilities and identifying the gaps that should be filled. By doing so, you will augment your current security investments and optimize further operating expenses.

Done? Then we’re good to go. Below are key factors to consider when evaluating MDR providers:

  1. Experience and Expertise: Evaluate the provider’s industry tenure, team qualifications, and track record in effectively mitigating security threats.
  2. Integrations: Ensure seamless integration with your existing IT infrastructure and security tools, including compatibility with network architecture, endpoint security solutions, cloud platforms, and third-party applications.
  3. Automation: Look for robust automation capabilities to streamline threat detection, incident response, and remediation processes, improving response times and reducing manual workload.
  4. Human-led Responses: Assess the expertise of the provider’s security analysts in investigating alerts, orchestrating incident responses, and communicating effectively with your team.
  5. Reporting and Alerts: Verify customizable reports covering detected threats, incident responses, security trends, and vulnerabilities for informed decision-making and prompt responses to threats.
  6. Speed of Detection and Response: Consider advanced threat detection capabilities and rapid response protocols to contain and mitigate threats effectively.
  7. Service Timeline: Understand onboarding, deployment, and ongoing service timelines, including availability, response time SLAs, and escalation processes for critical incidents.
  8. Pricing Model: Choose a provider with transparent pricing models encompassing subscription fees, implementation costs, and incident response charges for clarity and budget planning.
  9. Scalability: Assess the provider’s ability to adapt and grow services to accommodate increases in data volume, network complexity, and user activity without compromising security.
  10. Compliance: Verify alignment with industry compliance requirements to ensure security practices and solutions meet regulatory standards relevant to your organization’s sector.
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Conclusion

Cybersecurity is no longer just a concern for large enterprises. Small and mid-sized companies are increasingly vulnerable to cyber threats due to their weaker security posture. As cyberattacks become more sophisticated, prioritizing cybersecurity is essential for businesses of all sizes.

Choosing the right managed detection and response (MDR) solution and cybersecurity partner is crucial in this evolving landscape. MDR not only streamlines security processes but also saves valuable time and resources. By selecting a reliable MDR provider, businesses can avoid common pitfalls and protect themselves from cyber threats effectively.

At UnderDefense, we understand the importance of both advanced technologies and skilled professionals in cybersecurity. Our team consists of experienced cybersecurity experts dedicated to safeguarding your business. Contact us today to learn more about our comprehensive MDR solutions and take proactive steps to protect your organization.

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