Incident Response Retainer

Minimize the damage and reduce your incident response time with UnderDefense Incident Response Retainer (IRR)

  • Response Time
    Get service level agreement (SLA) for onsite and remote consulting
  • Budget
    Agree on the number of prepaid hours and the hourly rate for additional hours
  • Terms & Unused hours
    Agree on the length of retainer and payment terms, such as if you need to pay up-front and what happens if you have unused prepaid hours
  • Cyber insurance
    Consider how your cyber insurance policy reimburses for incident response (IR) expenses and lower premiums by showing a proactive approach

Need more details about Incident Response Retainer service?

Have UnderDefense IR experts on standby to help when you need it

Improve your readiness for data breach and define IR plan

Get expert response within hours, not days or week

Get ready and

Save at least

4 days when

Breach happens

Have a dedicated anti-malware team on-call

Ensure your first call focuses
on action

i

Eliminate paperwork-related response delays when every minute matters

Choice and Flexibility:
What Incident Response Retainer is right for you?

We provide tree options for Incident Response Retainer that are designed to suit different needs and budgets.

Basic

No upfront costs

  • Establish terms and conditions for Incident Response (IR) services
  • Define hourly rates for all incident response-related services and technologies
  • Our experts available for you  up to 12-hour SLA remotely
  • Make no minimum financial commitment or pay no annual cost
  • Pay only when Data Breach investigation starts
  • Get support based on best effort and current availability

Standart

Incident response plan and SLA

  • Establish terms and conditions for Incident Response (IR) services
  • Define hourly rates for all incident response-related services and technologies
  • Our experts available for you  up to 4-hour SLA remotely
  • Consultancy on how to improve your current incident readiness and response capabilities
  • Access to Incident Response Readiness Service
  • Our experts will help you compile Incident Response Plan tailored for your organization

 

Premium

Prepaid hours and SLA

  • Establish terms and conditions for Incident Response (IR) services
  • Our experts available for you  up to 2-hour SLA remotely
  • Our experts onsite for you by request
  • Flexibility to repurpose unused hours on a variety of technical and strategic services
  • Evaluate and improve your current incident readiness and response capabilities
  • Our experts will help you compile Incident Response Plan tailored for your organization

FAQ

What included in Initial Response?
  • Triage security issue and preliminary analysis to scope the nature of an incident
  • Provide initial assessment based on Threat Intelligence and SOC/IR experience
  • Evaluate the damage: assess what part of your network was infected
What is covered under Service-level agreement?
  • 24/7 incident response team availability 2, 4, or 12 hour SLA available
  • Contact with UnderDefense incident responder who can immediately help with triaging the incident
  • The case is accepted once UnderDefense and client deem that incident response services are needed
What included in Incident Response Readiness Service?
  • Review of logging, monitoring and detection technologies you own
  • Review of the current network and host architecture
  • Ensure incident is identified quickly
  • Collaborative planning for Incident Response Plan
  • Recommendations for improvement

Related products and services

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Ready to get started?

We are here for you, ready to prepare you to respond to data breach or answer questions about how you can improve your incident readiness and compliance today

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