Jun 11, 2024

Managed SIEM Pricing Guide

As cyber threats become increasingly sophisticated, businesses must implement robust security measures to protect their sensitive data and maintain regulatory compliance. Managed Security Information and Event Management (SIEM) solutions have emerged as a vital component in the cybersecurity arsenal, offering advanced threat detection, real-time monitoring, and comprehensive incident response capabilities.

But how much does managed SIEM cost?

It depends on various factors, but the managed SIEM pricing typically starts from $15 per asset monthly. In this blog post, we will explore the common pricing models for managed SIEM and provide a detailed breakdown to help you understand what to expect and how to budget effectively for this crucial service.

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Managed SIEM common pricing models

When evaluating managed SIEM pricing, it’s crucial to consider factors such as service level requirements, customization needs, deployment preferences, and the service provider’s reputation. Here’s a pricing breakdown for managed SIEM services based on different models:

Subscription-based

In this model, clients pay a recurring subscription fee to access the managed SIEM service. Pricing tiers can vary based on the level of service and the number of features included. Clients receive invoices either monthly or quarterly, depending on their preference.

Pros:
From my experience, the biggest advantage is flexibility. You’re not tied down by long-term contracts, which can be great if your needs or budget shifts over time. You can also scale up or down easily if your company grows or contracts.

Cons:
However, recurring fees can sometimes sneak up on you. If you’re not paying attention to usage and the features you need, you might end up paying for things you don’t use regularly. Over the long term, subscription costs can add up, and it may end up being more expensive than other models.

Prepayment 100% upfront

This approach often covers a specified contract duration, such as one year or more. By paying in advance, clients may benefit from discounts or other incentives the service provider offers. This model ensures that the service is fully funded from the outset, providing financial stability and predictability for both the client and the provider.

Pros:
I’ve seen clients save a decent chunk of money with upfront payments because providers usually offer attractive discounts. If you’ve got the budget, it’s a great way to lock in a lower rate, and there are no surprises with monthly bills.

Cons:
But, it requires a significant financial commitment from the start. If your business circumstances change and you no longer need the service or need to scale differently, you’re already locked into that agreement. Also, if the provider’s service doesn’t meet expectations, you’re stuck with them for the contract period.

Per-user or per-device

Some providers offer pricing based on the number of users or devices being monitored. This can be advantageous for organizations with a predictable user/device count and help tailor costs to actual usage.

Pros:
I love this model for its predictability if you know how many devices or users you’ll have month to month. It makes budgeting a lot easier, and you’re paying exactly for what you use—nothing more.

Cons:
However, if your organization is scaling rapidly or has a lot of device fluctuation, this can get tricky. You might end up paying a lot more as you grow. Also, you’ll need to monitor usage carefully because costs can spike unexpectedly with even a small increase in users or devices.

Data processed volume

Pricing may be structured around the volume of data the SIEM platform processes. This could include logs from servers, applications, network devices, etc. Tiered pricing based on data volume ensures scalability and fair pricing based on usage.

Pros:
This model works great for scalability. If you have a smaller company or fewer logs to process, you’re not overpaying. It’s a fair pricing system that reflects actual usage.

Cons:
The downside is if your data volume increases suddenly—maybe due to an incident or just regular business growth—your costs can balloon quickly. Plus, you need to have a good sense of your data flow to predict costs accurately, which not everyone is equipped to do from the get-go.

Client-owned SIEM

In this model, the client purchases and owns the SIEM software outright. Costs typically include upfront licensing fees, implementation, integration, and ongoing maintenance costs. The client is responsible for managing the infrastructure and security operations internally.

Pros:
From my perspective, owning the SIEM means you have full control over customization and can tailor the platform exactly to your needs. In the long run, if your organization can manage it well, it might be cheaper than paying ongoing fees to an MSSP.

Cons:
On the flip side, ownership comes with a lot of responsibility. Maintenance, updates, and staffing a team to manage it can be a big drain on resources. And if something goes wrong, the burden is entirely on your team to fix it.

MSSP-owned SIEM

With this model, the Managed Security Service Provider (MSSP) owns and operates the SIEM solution on behalf of the client. Pricing is usually subscription-based, with clients paying a recurring fee for access to the service. Costs may include subscription fees, customization, integration, and additional services such as incident response and support.

Pros:
I’ve seen MSSP-owned SIEMs work wonders for companies without a dedicated in-house security team. You get access to top-tier security expertise without needing to hire or train internally. It’s also lower stress since the MSSP handles the heavy lifting of management, updates, and troubleshooting.

Cons:
The trade-off is that you have less control over the platform and its customization. If you need specific integrations or rapid changes, it might take longer, or there could be limitations imposed by the MSSP’s platform or service model.

Custom pricing

Custom pricing may be negotiated for organizations with unique requirements or larger-scale deployments. This could include specialized integrations, additional features, or extended support options.

Pros:
In my experience, custom pricing can be a great fit if you’ve got specific needs that don’t fit the mold of traditional pricing models. You can often negotiate exactly what you need, and it’s tailored to your business. It’s highly flexible and ensures you’re only paying for what you truly need.

Cons:
But, it’s usually not the quickest option. Custom contracts often take more time to negotiate, and there can be some back-and-forth before everything is finalized. There’s also the potential for unforeseen costs if additional needs arise mid-contract.

SIEM pricing comparison: Choosing a cost-effective SIEM pricing model

Here you can learn about common pricing models from the most prominent managed SIEM providers.

Provider

Overview

Pricing Models

UnderDefense

UnderDefense offers a robust and affordable SIEM service, starting at just $15 per device/asset per month. It’s an excellent choice for companies looking for a cheap SIEM solution without compromising on quality.

Per device/asset, subscription-based, custom pricing

Trustwave

Trustwave’s Managed SIEM services provide strong detection capabilities and global threat intelligence, aimed at enterprises looking for top-tier protection.

Subscription-based, volume-based pricing

AT&T Cybersecurity

Known for its user-friendly AlienVault platform, AT&T provides solid Managed SIEM services with built-in threat intelligence.

Per-device, subscription-based

IBM Security

IBM’s Managed SIEM services are part of a larger suite of enterprise solutions, offering comprehensive security monitoring and threat detection.

Custom pricing, volume-based pricing

Rapid7

Rapid7 is known for its simple deployment and powerful detection capabilities, making it a popular choice for growing organizations looking for affordable SIEM solutions.

Subscription-based, per-user pricing

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What is the average managed SIEM pricing?

Typically, a managed SIEM cost falls within $5,000 to $10,000 per month. However, this estimate serves as a general guideline, and the actual pricing can fluctuate based on specific vendor and your individual needs as well as other factors:

  1. Business size: The scale and complexity of the organization influence the pricing structure. Larger enterprises with extensive networks may incur higher costs compared to small or medium-sized businesses.
  2. Data volume: The amount of data processed and monitored by the SIEM solution affects pricing. Higher data volumes often result in increased costs due to additional processing and storage requirements.
  3. Customization level: Organizations requiring extensive customization, tailored dashboards, correlation rules, or integrations with existing systems may face additional charges.
  4. Feature requirements: The breadth of features and functionalities desired by the organization impacts pricing. Advanced threat detection capabilities, compliance management tools, and real-time alerting systems may incur higher costs.

The best way to get a precise quote is to contact potential managed SIEM vendors directly. Clearly define your requirements (organization size, data volume, features needed, etc.) to receive the most relevant pricing information.

What does an incident response team do?

1. The volume of data processed
Managed SIEM providers often charge based on the data ingested into the platform. This can include logs from servers, applications, network devices, and other sources. Higher data volumes typically result in higher costs.
2. Deployment model
Whether the SIEM solution is deployed on-premises, in the cloud, or as a hybrid model can influence pricing. Cloud-based solutions often have subscription-based pricing models, while on-premises solutions may involve upfront hardware and software costs.
3. Retention period
Some providers offer different pricing tiers based on the duration for which data needs to be retained. Longer retention periods typically incur higher costs due to increased storage requirements.

AVERAGE SIGNIFICANCE

4. Business size
The larger the business, the more data that needs to be monitored, which can increase costs, but the impact is not as direct as the high-significance factors.
5. Customization and integration
Additional costs for customization or integration with existing systems may be incurred. Customized dashboards, reports, correlation rules, and integration with other security tools can contribute to overall pricing.
6. Managed services vs. self-managed
Opting for fully managed SIEM services, where the provider handles monitoring, maintenance, and updates, may cost more than self-managing the SIEM solution. Managed services often include additional features such as 24/7 support, threat intelligence feeds, and dedicated security analysts.

LOW SIGNIFICANCE

7. Additional features and support
Pricing may include threat intelligence feeds, compliance reporting, advanced analytics, and consulting services. Providers offering comprehensive support options may charge higher prices.
8. Contract length and terms
Longer contract commitments may come with discounted pricing, but it's essential to evaluate the flexibility of the contract terms. Some providers offer month-to-month billing, while others may require annual commitments.
9. Vendor reputation and expertise
Pricing may vary depending on the SIEM vendor's reputation and expertise. Established vendors with a track record of delivering reliable security solutions may command higher prices.
10. Geographical location
Pricing can also be influenced by geographical factors such as regional market demand, labor costs, and regulatory requirements.

How to choose the right managed SIEM provider

Choosing the right managed SIEM provider is critical for any organization looking to enhance its cybersecurity posture. Here’s how you can do it:

  1. Define your requirements: Clearly define your organization’s security objectives, compliance requirements, and budget constraints. Determine the specific features, functionalities, and level of service you need from a managed SIEM provider.
  2. Conduct market research: Research and identify reputable managed SIEM providers. Consider industry reputation, customer reviews, analyst reports, and case studies to evaluate each provider’s track record and expertise.
  3. Assess capabilities and technology: Evaluate the capabilities and technology offered by each managed SIEM provider. Consider data ingestion and processing capabilities, real-time threat detection, incident response capabilities, scalability, and integration with existing security tools and systems.
  4. Evaluate security expertise: Assess the expertise and qualifications of the provider’s security team. Look for providers with certified security professionals, experienced threat hunters, and incident responders who can effectively monitor, analyze, and respond to security incidents.
  5. Review compliance support: Ensure that the managed SIEM provider has experience and expertise in supporting regulatory compliance requirements relevant to your industry, such as GDPR, HIPAA, PCI DSS, etc. Verify that the provider’s services align with your organization’s compliance obligations.
  6. Consider deployment options: Evaluate the deployment options offered by each managed SIEM provider, such as on-premises, cloud-based, or hybrid deployments. Choose a deployment model that aligns with your organization’s infrastructure, security policies, and budgetary constraints.
  7. Compare pricing and contract terms: Request pricing quotes from multiple managed SIEM providers and compare them based on subscription fees, data volume pricing, customization costs, and contract terms. Pay attention to hidden costs and ensure the pricing structure is transparent and scalable.
  8. Assess support and Service Level Agreements (SLAs): Evaluate each provider’s level of support, including response times, incident escalation procedures, and the availability of dedicated security analysts. Review the provider’s SLAs to ensure they meet your organization’s uptime and performance requirements.
  9. Request references and demos: Ask each managed SIEM provider for customer references and case studies to validate their track record and customer satisfaction levels. Request product demos or trials to assess the provider’s SIEM platform’s usability, functionality, and effectiveness.
  10. Consider long-term partnerships: Choose a managed SIEM provider willing to establish a long-term partnership and collaborate closely with your organization to address evolving security threats and business needs. Ensure that the provider is responsive to feedback and committed to continuous improvement.

 

Interested in Managed SIEM service for your organization?

Contact UnderDefense today

Solving your SIEM challenges: The UnderDefense approach

After exploring the complexities of SIEM selection, you might wonder how to address your specific security needs effectively. Here’s how UnderDefense’s managed SIEM service can help you overcome common challenges:

  1. Rapid Security Implementation: Get your SIEM up and running in just 20 minutes. No more waiting months to strengthen your security posture.
  2. Comprehensive Threat Coverage: Rest easy knowing you’re protected against various threats. With over 1000 unique detection rules, you’ll have broad coverage against potential attacks.
  3. SIEM Performance Optimization: Maximize the efficiency of your existing SIEM investment. UnderDefense’s expert fine-tuning enhances your system’s performance, ensuring it operates at peak effectiveness to meet your evolving security needs.
  4. Swift Threat Response: When every minute counts, UnderDefense responds to critical alerts within 20 minutes. This quick action helps minimize potential damage from security incidents.
  5. Adaptable Service Options: Your security needs are unique. Choose between full management or co-management options to complement your existing team’s capabilities and resources.
  6. Cost-Effective Security: A pay-as-you-go model lets you manage your security budget more effectively. You’ll get enterprise-grade protection without the burden of large upfront costs.
  7. Simplified Compliance: Stay on top of regulatory requirements without the headache. Automated reporting keeps you compliant and audit-ready, saving you time and effort.

UnderDefense provides a Managed SIEM solution that fits your budget and gives you confidence in your organization’s security posture. Addressing these common pain points can enhance your security, simplify compliance, and free up your team to focus on core business activities.

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