Stop a breach with Incident Response Services

Our experienced team of responders, empowered by the UnderDefense MAXI platform, will defend you against threats faster and smarter.

Tired of limited, superficial IR solutions? We know it all too well.

Our experienced team of responders, empowered by the UnderDefense MAXI platform, will defend you against threats faster and smarter.

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Experiencing a breach?

Call +1 929 999 5101 or email us at [email protected] to get immediate assistance from our experts 24x7.

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Stay one step ahead of hackers. Always.

Advanced forensics

Get actionable context and unique insights into your security posture with comprehensive forensics. Consolidate and manage all your existing security tools from a single place.

Threat intelligence

Leverage the expertise and skills of engineers and analysts, powered by UnderDefense MAXI. Know the what and when of an attack and intuit the where and why of what may occur next.

Immediate response

Get alert-to-triage done in 2 minutes. Enable multi-action responses with automation playbooks to promptly neutralize attacks and keep them from escalating into fully-fledged breaches.

10x

Faster mean time to respond compared to the industry average

90%

Of manual incident response processes  can be automated

7hr

On average to onboard UnderDefense for security incident response services and enjoy the fastest time to value

Respond to incidents 24/7 while reducing cost and risk exposure

Excellent and cost-effective IR service

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Don't overpay for hyped names. Get high-quality critical incident response services,access to the best talent, and unique expertise for 75% of the average price. The more use cases you entrust to the UnderDefense team, the more cost flexibility you get.

Don't overpay for hyped names. Get high-quality critical incident response services, access to the best talent, and unique expertise for 75% of the average price. The more use cases you entrust to the UnderDefense team, the more cost flexibility you get.

24/7 threat hunting and response

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We deal with incidents of all types, complexity, and severity, and constantly monitor for recurrence. Our 24/7 IR team neutralizes active attacks and leverages deep forensic analysis to discover evidence that may go unnoticed if analyzed with other solutions.

Reliable evidence acquisition & reporting

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Be confident of data reliability and accessibility by storing all the captured evidence in the court-accepted file formats. Use customizable templates to create compelling, easy to read, professional reports that can be shared for every case.

The broadest decryption support & speed

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Leverage our expertise, in-house innovations, and UnderDefense MAXI technology to contain threats faster. Get conclusive results with a detailed analysis covering the broadest range of operating systems, artifacts, and encryption types.

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Benefit from the broadest coverage of cybersecurity incident response services

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Expand your IR capabilities to stop active security breaches across your environment anytime

Expand your IR capabilities

to stop active security breaches across your environment anytime

Have an experienced emergency team always ready to guide you through crises. Establish terms and conditions for incident response services in advance and get expert support within hours, not days or weeks.

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Managed security services:
incident response kickoff

The scoping call

When an incident happens, first, you contact the insurance firm. If they take the case, also consult the breach coach and IR service provider.

Onsite/Remote IR & forensics

UnderDefense Service Delivery Manager and IR team will take on all the subsequent deployment actions.

Recovery & cybersecurity enhancement program

During this stage, it's vital to understand lessons learned from the initial attack and evaluate all incident response activities.

What's discussed during the first call:

Define the scope, project WBS, and action plan
Identify points of contact and create a communication map
Clarify team requirements for cases with specific customers

Namely, they will do the following:

Perform evidence collection
Validate contacts to receive alerts and reports
Check attacker persistence in the network
Conduct internal operational readiness review
Deliver the final report and project closure

That's why we help you to:

Identify security improvements and build a roadmap for implementation
Move from red to green zone, recovering from backups
Validate that new security controls are effective
Assure stakeholders that enhancements will reduce the risk of future breaches
Monitor threats and alerts 24/7 with MDR and SOC services

The scoping call

When an incident happens, first, you contact the insurance firm. If they take the case, also consult the breach coach and IR service provider.

What's discussed during the first call:

Define the scope, project WBS, and action plan
Identify points of contact and create a communication map
Clarify team requirements for cases with specific customers

Onsite/Remote IR & forensics

UnderDefense Service Delivery Manager and IR team will take on all the subsequent deployment actions.

Namely, they will do the following:

Perform evidence collection
Validate contacts to receive alerts and reports
Check attacker persistence in the network
Conduct internal operational readiness review
Deliver the final report and project closure

Recovery & cybersecurity enhancement program

During this stage, it's vital to understand lessons learned from the initial attack and evaluate all incident response activities.

That's why we help you to:

Identify security improvements and build a roadmap for implementation
Move from red to green zone, recovering from backups
Validate that new security controls are effective
Assure stakeholders that enhancements will reduce the risk of future breaches
Monitor threats and alerts 24/7 with MDR and SOC services

Not sure where to begin?

Start by analyzing your current security posture and proactively hunting for threats using the UnderDefense MAXI platform.

Register for free to tap into innovative security technologies, minimize your business exposure to risks, and get expert support whenever you need it.

Improve Your Threat Detection & Response Book a Personal Demo

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Frequently asked questions

What does an incident response team do?

An incident response team is a group of specialists who prepare a business for emergencies and help it react to them properly. Their areas of responsibility may vary from company to company; however, in most cases, an IR team takes on end-to-end incident response services, including the following:

Response to all types of security incidents, like attacks, data breaches, or system failure
Creation of proactive and reactive incident response plans
Support of all types of incident-handling activities
Maintenance of solid security best practices and procedures

What is an incident response plan?

An IR plan is a trustworthy and comprehensive roadmap that directs business stakeholders from threat detection, triage, and investigation to containment and eradication. This go-to documentation kit covers the following:

What threats and situations must be considered security incidents, and what staff must do when they happen
Who is responsible for performing certain tasks in case of a security incident, and how employees can reach them
When specific tasks must be performed by the staff
How exactly staff must complete those particular tasks

Why do you need an incident response plan?

An IR plan and incident response support services are vital for companies of all sizes because they allow you to minimize business interruption, outline roles and responsibilities, enhance recovery time, and reduce financial losses and reputational damage. Finally, proactive incident response services can help organizations successfully fight against even the most sophisticated attacks in the future.

What are the key cyber incident response steps?

To be well-prepared for incidents, a company needs a comprehensive IR plan covering the pre-/during/post-incident stages of a suspected or confirmed security attack. You can create it using your in-house IT team or buy alert triage incident response services from a reputed provider like UnderDefense. No matter what option you choose, ensure your plan includes the following steps:

Preparation. Create an exhaustive list of all your assets and endpoints with a defined importance score. Ensure you have monitoring tools in place to understand your normal activity, assess behavior patterns, and collect other metrics to see when something unusual happens. Decide what security events should be blocked and investigated immediately.
Detection and incident analysis. It all starts with collecting data from all your existing security tools, IT systems, public resources, and more. Then goes the analysis stage, where the normal and current activity of the affected system is assessed. Security specialists need to correlate related events and understand how they differ. It may be the most complicated and time-consuming step because it requires constant switching between contexts and interfaces and manual correlation and analysis.
With UnderDefense MAXI, you can make this process easy and fast. The platform provides all the key features and capabilities for smooth and effective monitoring, risk detection, and analysis of security incidents.
Containment, eradication, and recovery. Blocking a threat before it incurs losses is one of the most important goals of incident response managed services. The containment procedure will vary depending on the severity, potential damage level, the need for vital systems' availability, and more. During the next stages, eradication and recovery, you may need to clean the environment, remove all incident elements, restore systems, or reset account details depending on the type of attack and affected assets.
Post-incident. Use the lessons learned to improve your security processes, IR plan, and corporate policies and procedures after each incident.

What is the key to effective incident response?

Thorough preparation and planning are the keys to effective incident response. You can create a communication map and coordinate all your response efforts independently. Or you can engage UnderDefense for cyber forensics and incident response services to save time and invest it into more strategic and revenue-driving initiatives.